Services_EMEA-E690
Head of Quality & Continuous Improvement - Full Time - Sutton in Ashfield, United Kingdom
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
Sulzer is a global leader in fluid engineering, recognised for over a century of innovation and excellence across industries including oil & gas, power generation, and renewables. Our Services Division supports critical rotating equipment maintenance and repair through a network of service centres, delivering rapid, high-quality support to clients across the UK and worldwide.
As Head of Quality & Continuous Improvement, you will play a strategic role in defining and executing the quality strategy for our UK Services Division. This This home-based position covers 15 service centres across the UK (The role involves regular travel to our service centres, spanning from Aberdeen in the North to Southampton in the South) and Nordics (infrequent travel). Leading a dedicated Quality & CI team, you’ll be responsible for embedding a culture of quality and continuous improvement, collaborating with service centre leaders to identify opportunities for process consistency and risk mitigation.
Your main tasks and responsibilities:
- Define and implement a robust quality strategy aligned with Sulzer’s goals.
- Drive standardisation across service centres and address quality-related risks.
- Act as the senior escalation point for quality issues and design a clear escalation matrix.
- Oversee adherence to ISO 9001, 14001, and 45001 standards, including internal and external audits.
- Introduce cutting-edge quality control methods to improve accuracy and efficiency.
- Deliver training on quality tools and problem-solving techniques, fostering leadership capability.
- Lead supply chain risk assessments and supplier audit programmes.
- Embed continuous improvement practices across locations, inspiring proactive solutions.
To succeed in this role, you will need: We’re looking for a proactive leader who can deliver solutions, not just identify issues—someone who can create actionable improvements and inspire teams to uphold Sulzer’s reputation for excellence.
- Proven success in a senior quality role with strategic responsibilities within an engineering or manufacturing environment.
- Strong ability to deliver actionable solutions and drive measurable improvements.
- Comprehensive understanding of ISO 9001, 14001, and 45001, with lead auditor certification.
- Practical experience in implementing and leading Lean Six Sigma initiatives.
- Excellent communication and influencing skills to engage teams across multiple sites.
- Flexibility for regular UK travel and a Full UK Driving Licence. A passport is also required for infrequent Nordic travel.
What We Offer
- Competitive Salary with an annual bonus (70% company performance, 30% personal performance).
- Car or Car Allowance: Including electric vehicle options.
- 33 Days Annual Leave
- Pension Contribution and Private Medical Cover for you and your partner.
- Access to Employee Assistance Programmes for confidential support.
- Discounts on personal car leasing, shopping, and entertainment.
- Costco Membership opportunity and Long Service Awards.
- Continuous professional development through Sulzer Learning Pathways.
Why Sulzer?
With over 100 service centres globally, Sulzer provides a supportive and growth-focused work environment. Recognised as one of the UK’s Top Employers by the Top Employers Institute, we empower employees to make a lasting impact while enjoying a rewarding career.
If you’re ready to lead Sulzer’s quality strategy and champion continuous improvement, apply today and make a difference!
Do you have a question about the role?
Reach out to Daniel Faulkner at Danny.Faulkner@sulzer.com . Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.