FE_WIBU-E718

Sales Order Management Coordinator - Full Time - Selangor Darul Ehsan, Malaysia

 

Sulzer offers you a wealth of opportunities to drive your career into the direction that you want, depending on your skills and interests. We invite you to apply if you are ready to take the next step.  

 

Join our Sulzer team within the Flow Business Unit as Sales Order Management Coordinator to help us take Flow operation to the next level.

 

Job Scope

 

  • To process order with accuracy and ensure customer’s requirement is fulfilled.
  • Ensure only clean orders
  • Ensure Sales/Service Costing Sheet meets approval matrix

 

Your main tasks and responsibilities:

 

  1. ORDER PROCESS (New Order, Warranty, Credit Note)
  • Received and check order to ensure order clean
  • Calculation of CC 2% from SOM Manager and enter order into system
  • Issue Advance Payment Notice for cash terms & down payment from customer (non IWK)
  • Follow up payment (Cash / Down Payment / PDC) before delivery

 

  1. INDENT- MU & LOCAL SUPPLIERS
  • Raise PO to MU and local suppliers for non-optimum stock items
  • Update MU Indent status from time to time at excel form
  • Arrange cargo pick up from Luxembourg (Courier/Air Freight)
  • Receive DO from warehouse will check against PO and update
  • Correspondence/follow up supplier document - invoice & DO
  • Entering goods received from MU and local suppliers into system
  • Photostatting and compile supplier invoice for Account department
  • PO filling after goods received (GRN)
  • Issue De-kitting Work order and enter serial number in system (occassionally)

 

  1. DELIVERY & INVOICING
  • Issue internal DO to warehouse for job repair before delivery
  • Follow up with Service Technician-Order involve site work (installation/dismantle)
  • Communication with storekeeper for order delivery & spare parts deliver to sub-contractor via courier service
  • Issue Delivery order
  • Follow up chop & sign document
  • Issue Invoice and Close Invoice

 

  1. NEW TASK
  • Support ROA and Malaysia New Sales Order
  • Check order and enter into system
  • Raise PO to MU and send OC to distributer
  • Prepare Shipping Invoice, Packing List, Certificate of Warranty, Certificate of Origin, Copy of BL and Shipping instruction
  • Obtain freight quotation for Sea, Air Freight and Courier for each shipment
  • Correspondence /follow up with forwarder (booking confirmation, Seaway bill or Airway bill and vessel or flight detail)
  • Issue invoice and close invoice.

 

To succeed in this role, you will need:

 

  1. Knowledge and experience
  • Minimum 2 years hands-on experience in liaising with Manufacturing    Units/Warehouse and Internal/External Customers.
  • Customer-oriented through assuring quality on-time receiving and delivery, import/export documentation, invoicing; preparing weekly/monthly reports and other administrative duties.
  • Good verbal & written communication skills (minimum English, Chinese & Malay).
  • Working experience with I-Scala an added advantage but not a pre-requisite as training will be provided.

 

  1. Desirable personal attributes
  • Self-motive and independent team member who displays good team spirits.
  • Organized, with strong follow up skills
  • Energetic & positive attitude.

 

 

This role is available in Subang, Malaysia

 

International applicants with valid Visa or Work Permit are welcome to apply. 

 

Have a question about the role? 

Reach out to yoheswary.t@sulzer.com

 

We are looking forward to hearing from you!

 

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry, we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter, and more sustainable.

 

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom, and the United States. Come and join our story!

 

 

About us

Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13’500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com

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