Services_AME-E524

Inside Sales Representative - Full Time - Pasadena (TX), United States

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. 

 We are looking for a/an Inside Sales Representative  to join our Services_AME  team in United States .

Your main tasks and responsibilities:  

• Assist in managing customer information in Salesforce.  This person will be responsible for monitoring all required fields in SF and ensuring all are completed by operations and sales and notify appropriate individuals of deficiencies for proper update.
• Facilitate communications between the customer, sales and operations teams including any changes in scope, pricing, lead time, quality requirements including any hold points.
• Manage changes to job scopes
• Host and manage customer visits to service centers.
• Assist sales team providing customers with historical repair information and technical pump data: i.e. pump curves, min flow data, GA drawings etc.
• ISRs will be responsible for lead generation in all identified prospecting accounts.
• Support EMS/TS sales reps on opportunities that they bring to the PS SC's including Salesforce completion and maintenance.
• Tracks and reports on collaboration activity.
• Corresponds with customers to help create opportunities.
• Be the trainer, coach and advocate for our Opportunity to Order tools and processes.
• Consistently promote a “Customer First” culture and an effective TEAM environment.
• Support operations quality improvements and effectively communicate with the sales team
• Facilitates lessons learned meetings
• Other duties as assigned

To succeed in this role, you will need: 

• Bachelor’s Degree or currently pursuing degree
• Capability to work in a highly technical machinery environment.

• Ability to closely interact internally with multiple operations divisions and commercial managers to produce accurate and timely sales proposals for client consideration.
• Exceptional oral and written communication skills.
• Presentation skills to accurately reflect the complexity of Sulzer Pumps, other Sulzer product lines and different geographical Sulzer locations & entities.
• Computer skills (Microsoft Office, Excel, PowerPoint (at a minimum) and the ability to process quotes, orders and projects through the company’s CRM system (Salesforce.com) and SAP.

What we offer you: 

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave 
• Gym re-imbursement
• Service Awards
• Referral Bonuses

No visa or work permit support can be provided for this role

Our team is looking forward hearing from you! 

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. 

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. 

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