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Inside Sales Representative - Full Time - La Porte (TX)United States

 

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.

 

Join our Services_AME  team within Services division in United States as Inside Sales Representative to help us take Turbo Services Sales to the next level. 

 

Position Summary

The Inside Sales Representative (ISR) has broad responsibilities related to customer service, sales, and project coordination.  As business professionals their primary function is to build key relationships with their ISR peers, Area Sales Managers, Operations and customers. Essentially, they are the central hub between all departments with the organization. They are responsible for executing the business processes between those groups efficiently, consistently and with clear communication The ISR is a key role for the organization that allows interaction with all aspects of the business and is a great position for anyone with experience or someone with the positive attitude willing to learn. This position extends the opportunity to learn our business within the Oil & Gas, Petrochemical and Power Generation industries.

 

In this role you will be accountable for:

ISRs have duties and responsibilities in the following areas:

 

Customer / Account Management

The ISR supports the ASM by managing critical data in the company’s Business Management System.

The ISR’s can serve as the customer’s primary contact.

Responsibilities:

·              Create and manage customer information in the company’s Business Management System

·              Support customer visits onsite and offsite

·              Provide updates on customer projects; serve as liaison between operations and customer for updates regarding deliveries, customer service issues, etc.

 

Proposal Management

The ISR is solely responsible for the generation of proposals.

The ISR coordinates and communicates the request for proposals and estimates. During the proposal process ISR serves as liaison between customer and operations for any commercial and/or technical clarification.

Responsibilities:

·              Responsible for executing the proposal generation process within the Business ManagemenSystem

·              Revise or create proposals based upon inspection results or other in-process workscope changes

·              Ensure all proposals are reviewed per Sulzers internal delegation of authority and creatMargin Summary Review sheet

·              Manage the storage / archiving of the proposals and related information

·              The Terms and Conditions and handed to ASM and or RSM to complete the review process

 

Project/Commercial Management

The ISR is responsible for facilitating the completion of projects from the point of purchase order receipt to final invoice approval.

Responsibilities:

·              Manage the receipt, review and processing of all purchase orders associated with their  assigned ASM’s and business units

·              Manage the release of all project scopes and project hand-offs to the operations group(s)

·              Coordinate and manage as needed the resolution of project issues, questions and concerns

·              Facilitate communications between the customer, ASM and operations group

·              Perform invoice review and proforma approval

 

Quality / Continuous Improvement

The ISR is responsible for supporting the companies Quality / Lean initiatives to improve and advalue to our customer’s experience

Responsibilities:

·              Develop and maintain skills and procedures required for the generation of the highest quality proposals

·              Support operations quality improvements

 

QESH (Quality, Environmental, Safety and Health)

The company is committed to having a zero accident workplace and that requires the involvement of all employees.

ISRs are committed to following and complying with Sulzer’s QESH regulations.

Responsibilities:

·              Takes personal responsibility for their own, and co-worker’s safety

·              Identify problems and areas of improvement and notify management accordingly

·              Ensure customer visitors have received the required safety induction, are properly signed in and have the required PPE while on shop visits

 

To succeed in this role, you will need:

  • Bachelors Degree, preferably in Industrial Distribution or an Engineering discipline.
  • Experience or strong understanding of turbo machinery and/or rotating equipment, inside sales experience in this industry is a major plus.     
  • Proficient use of Microsoft office applications (Word, Excel)
  • Strong verbal and written communication skills with the ability to interface with personnel from diverse backgrounds at all levels of the organization
  • Strong organizational skills, ability to prioritize and manage multiple projects
  • Time management skills
  • Understanding of basic financial concepts

 

Your benefits:

  • 11 Paid Holidays
  • 15 Paid Time Off (PTO) Days
  • Medical, dental, vision, life & disability
  • 401K with company match
  • Employee Assistance Program
  • Employee Wellness Program
  • Bonus Programs

 

Location: We are based in La Porte (TX).  

 

Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.

 

PROUD TO BE PART OF 2021 FORBES WORLD'S BEST EMPLOYER LIST 2021
SULZER is proud to be ranked among the top 25 engineering companies worldwide – according to the Forbes World’s Best Employer list 2021.

About us

Sulzer is a global leader in fluid engineering. We specialize in pumping, agitation, mixing, separation and application technologies for fluids of all types. Our customers benefit from our commitment to innovation, performance and quality and from our responsive network of 180 world-class production facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2020, our 15’000 employees delivered revenues of CHF 3.3 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com

As one of the awarded World’s Best Employers, we are proud to be among the Top 25 engineering companies worldwide and rank nr. 8 in Switzerland. Our position reflects our commitment to create a work environment where everyone is empowered to make a real impact.

Services

Through a network of over 100 service sites around the world, Sulzer provides cutting-edge parts as well as maintenance and repair solutions for pumps, turbines, compressors, motors and generators. We service our own original equipment, but also all associated third-party rotating equipment run by our customers, maximizing its sustainability and life cycle cost-effectiveness. Our technology-based solutions, fast execution and expertise in complex maintenance projects are available at our customers’ doorsteps.
 

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