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Sales and Shipping Administrator

Hungerford, Berkshire, UK


Do you have high standards and like to make sure things are right first time?


Are you looking for a fast paced role in a market leading innovative company which is constantly evolving?


We export over 85% of our market leading dispensers and applicators outside the UK and are seeking an experienced Sales and Shipping Administrator, to oversee the  processing and dispatch of orders and ensure our products meet all the export requirements and reach our customers on time.


Duties and responsibilities of the role will include:-

  • Processing customers’ orders in a timely manner and inputting them on the system
  • Adhering to the company’s procedures and service levels
  • Supporting intercompany staff with a wide range of enquiries
  • Proactively chasing up orders to ensure they are delivered when required
  • Dealing with all customer service enquiries in an efficient and timely manner
  • Producing a wide variety of quotes to existing and prospective customers
  • Resolving queries effectively and raising credit note requests or replacement orders
  • Maintaining up to date customer database
  • Obtaining competitive quotes for shipments
  • Liaising internally with all functions to ensure on time dispatch of goods
  • Liaising externally with freight forwarders
  • Preparation of packing and picking lists, invoicing and any other documentation related to the order.
  • Preparation of customs and excise documentation
  • Continual review of freight recovery costs, territory/shipments, as and when included
  • Assisting customers with POD’s / Shipment queries when required.


About you:


We are seeking an experienced administrator who should:-

  • Have good administration skills (Microsoft Office)
  • Have good numeracy, communication and telephone skills
  • Be inquisitive and technically minded
  • Have a good attention to detail


Our preferred candidate would:- -

  • Have experience with MRP / ERP Systems  - SAP would be a distinct advantage.
  • Have experience in Volume manufacturing
  • Be experienced in customer service
  • Be knowledgeable in Export and Inco terms




In return we offer a competitive salary and great benefits including:-

  • 25 days holiday
  • On site car parking
  • Defined contribution pension scheme at 6%
  • Lifeworks Employee Assistance Program and retailer discounts


Here is a fantastic opportunity for someone looking to join an evolving organisation that will provide a solid platform for you to pursue a successful, enjoyable career. 



About us

Through its Mixpac, Transcodent, Geka and Cox brands, Sulzer develops and delivers innovative fluid applicators for the dental, adhesives, healthcare and beauty markets. Our IP-protected applicator solutions leverage our expertise in plastic-injection moulding, micro-brushes and two-component mixing to make our customers’ products precise, safe, unique and more sustainable.