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Services_EMEA-E545

Field service manager - Full Time - Dubai, United Arab Emirates

 

Join our Services_EMEA  team within Services division in United Arab Emirates as Field service manager.

 

Purpose of the job is to provide safe and effective site installation and commissioning services for all types of pumping equipment .

 

Your main tasks and responsibilities:

  • Responsible for the day to day management of Field service team;
  • First line technical support for engineers and clients; 
  • Prepare field service work packs and conduct mobilization activities; 
  • Implementing HSEQ systems and supporting HSSEQ Manager;
  • Develop and implement operational processes and procedures;
  • Provide Coaching and mentoring for all Field Engineers;
  • Develop and execute specific training plans for various skill levels;
  • Develop technical method statements related to rotating equipment;
  • Participate in Root Cause failure Analyses to identify probable cause of failure;
  • Develop and maintain good and effective relationships with clients to identify further service opportunities;
  • Implement quality management system;
  • Manage relevant suppliers and subcontractors related to field service activities; 
  • Participate and actively support company initiatives;
  • Liaise with regional service center managers; 
  • Assisting with preparation of technical proposals and tenders;
  • Responsible for field service team recruitment;
  • Familiar with the risks and hazards within the activities and processes of the role and procedures, practices, and measures in place to mitigate the risks;
  • Deputizing for UAE operations manager.

 

Qualifications/experience and knowledge required:

  • Engineering Apprenticeship or equivalent / Mechanical Engineering technical qualification;
  • 15 years’ experience of installation and commissioning activity related to pumps, compressors, and other rotating equipment;
  • Working experience > 5 years for rotating equipment original manufacturer (preferably);
  • Experience of assembly, operation and testing of pumps, compressors, and other rotating equipment;
  • Managerial experience > 3 years; 
  • General computer skills.


Competencies and behaviour required:

  • Communication skills;
  • Customer service skills;
  • Organisation and planning skills;
  • Ability to act independently;
  • Flexibility and adaptability;
  • Attention to detail.

 

You will be part of growing services Middle East team.

 

We are looking forward to hearing from you!

 

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

 

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable

 

About us

Sulzer is a global leader in fluid engineering. We specialize in pumping, agitation, mixing, separation and application technologies for fluids of all types. Our customers benefit from our commitment to innovation, performance and quality and from our responsive network of 180 world-class production facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2022, our 13’800 employees delivered revenues of CHF 3.2 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com

Join our story

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.

Apply now »