Water-E717

Field Service Engineer - Full Time - Casalecchio di Reno, Italy

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Join our Water  Field Service   team within Flow Equipment  division in Italy as Field Service Engineer to help us take the Service Departmentr Area to the next level. 

Your main tasks and responsibilities:

• Know and manage the totality of products, preparing specific technical reports

• Analyze and solve problems related to Sulzer products (especially HST/electronics), identifying viable and feasible solutions

• Manage technical issues and prepare technical reports for all products.

• Provide technical support to customers, distributors and sales network.

• Manage commissioning and start-up of all products.

• Analysis and resolution of faults and/or malfunctions related to Sulzer products.

• Remote assistance related to troubleshooting and resolution of faults and/or malfunctions related to Sulzer products.

• Perform technical inspections for pumps, pumping systems, compressors aimed at doing maintenance and repair activities.

• Perform trouble shooting (Tosibox) and troubleshooting activities on all products (compressors, pumping systems, pumps, DDS, HST).

• Manage preliminary inspection activities to locate and identify any faults on Sulzer products.

• Research and identify the most appropriate spare parts to troubleshoot Sulzer products, coordinating to manage the bid with the OPEX office.

• Manage claims in SAP for both the Italian and Export markets.

• Manage all export control activities on products where it is possibly

What you bring to Sulzer:

• Work experience:   3-5 years in similar positions

• Expertise (e.g. professional, technical):

• Technical:  good knowledge of the main mechanical processes (e.g. turning and welding); good knowledge of assembly and assembly techniques

• Education:   Electromechanical technical training - technical high school, Master's degree in Electrical/Electronic Engineering, Energy, Hydraulics will be considered a plus.

• Certifications: n/a

• Languages:  Fluent English knowledge will be request

Soft skills:

• Flexible / adaptable

• Good relational skills

• Proactive (problem solving)

• Ability to collaborate, work as a team

• Ability to work collaboratively with many stakeholders

• Availability and adaptability

• Availability to travel

If you’re qualified with proven expertise in developing and execute strategies and driving continuous improvement across the Technical specified Area, take the next step and make the most of your  skills.

What we offer you: 

A full-time permanent position in the local service organization of an international market leader. The opportunity to work and face a dynamic and competitive national and international environment, ability to make real impact, good talent development opportunity. 

This Position is required in Casalecchio di Reno (Bologna Area). Applications coming from the National Territory will be equal accepted.

No visa or work permit support can be provided for this role.

Have a question about the role? Reach out to Michela Pasqualotto at Michela.Pasqualotto@sulzer.com. We are looking forward to hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States. Come and join our story!