Services_EMEA-E484
Project & Customer Support Engineer - Full Time - Algete, Spain
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a/an Project & Customer Support Engineer to join our Services_EMEA team in Spain .
Your main tasks and responsibilities:
• Project planning, execution and follow-up of workshop and field service projects.
• Project risk analysis with responsibility for its economic outcome
• Communication with the customer.
• Communication with Sulzer factories and suppliers.
• Sales back office.
• Technical support, troubleshooting and data analysis.
• Technical training to the end user of the equipment.
To succeed in this role, you will need:
• Rigorous, enthusiastic and collaborative person.
• Good knowledge of mechanics.
• Knowledge of rotating machines and their operating principles. • Communication skills for dialogue with customers, suppliers and other colleagues in the workplace and the Company.
• Flexibility in high workload situations.
• Ability to analyse under pressure.
• Ability to work on site, outside the office, analysing problems in rotating equipment and providing support to the client and the Sales team.
• Availability to travel to industrial plants in Spain and outside of Spain, as well as to our supplier network’s facilities.
• Advanced management of Office applications.
• Ability to use 2D and 3D CAD/CAM software like AutoCAD, Inventor, Solid Works and/or Catia will be valuable.
• High level of spoken and written English language.
• Written and spoken French will be also valuable.
What we offer you:
• A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
• Restaurant tickets.
• Permanent contract.
• Accident insurance.
• Possibility of working from home according to local policy.
No visa or work permit support can be provided for this role
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.