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Pump Technical Focal Point - Full Time - Aberdeen, United Kingdom
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
Are you ready to immerse yourself in the world of pumps, championing technical excellence while supporting one of the most advanced rotating equipment service centres in the UK? Sulzer Ellon is looking for a Technical Focal Point - Pumps to lead the charge in solving complex technical challenges and delivering unparalleled service to our customers. This opportunity has arisen as we bid farewell to a long-serving member of our team, and we’re seeking someone who shares our passion for precision and performance.
As the Technical Focal Point, you’ll be the go-to expert for all things pumps, supporting our Service Centres and customers across the region. Whether it’s troubleshooting intricate technical issues, providing expert advice, or attending customer meetings, you’ll be pivotal in keeping our operations flowing smoothly and creating value through innovative solutions.
Your main tasks and responsibilities will include:
- Acting as the first point of contact for workshops, ensuring technical procedures are executed flawlessly.
- Representing Sulzer at customer meetings and witness tests, offering reassurance and technical clarity.
- Preparing professional reports, including Root Cause Analyses, inspection findings, and recommendations for upgrades.
- Offering tailored repair solutions based on workshop feedback and participating in on-site failure investigations.
- Delivering training and sharing your expertise to empower colleagues and enhance our technical capabilities.
- Collaborating with engineering teams to optimise work execution and contribute to the continuous improvement of processes.
What You’ll Need to Succeed:
- An engineering degree, a nationally recognised higher-level qualification, or equivalent industrial experience.
- Proven expertise in pump service and repair, including balancing and vibration analysis.
- A track record of dealing directly with customers, coupled with excellent communication and interpersonal skills.
- Strong organisational abilities, attention to detail, and a knack for creating concise reports and presentations.
- A flexible, adaptable approach and willingness to travel to Sulzer and customer locations.
What we offer you:
- Competitive basic salary.
- A company-wide bonus scheme.
- 33 days of annual leave.
- Defined pension contribution.
- Confidential support and guidance through our Employee Assistance Programmes.
- Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle.
- Local gym membership for all employees to support health and wellness
- Employees can also apply for a Costco membership for additional exclusive offers.
- Discounted Personal Car Leasing - open to you, your family and friends
- Employees longevity is rewarded with Long Service Awards
- Continued learning and development opportunities through Sulzer Learning Pathways.
- Free and secure onsite parking, with electric charging facilities.
At Sulzer, we are driven by a commitment to seize opportunities, take ownership, collaborate as a team, and create lasting value for our customers and communities. Based in Ellon, our service centre stands as a testament to this ethos, having undergone a £1 million transformation to become one of the UK’s most advanced hubs for rotating equipment. Specialising in the overhaul of electric motors, pumps, gearboxes, and turbo-compressors, the facility plays a vital role in supporting the oil & gas, power generation, and renewable sectors with cutting-edge solutions and unparalleled expertise.
Do you have a question about the role?
Reach out to Daniel Faulkner at Danny.Faulkner@sulzer.com . Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
Sulzer has been recognised as a 2025 Top Employer in 9 countries - Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK, and the USA. Having 5 certified countries in Europe also means we’ve earned the title of European Top Employer. This achievement truly reflects the incredible culture and commitment of our teams around the world.